Cirta Cars MB — Vehicle Rental Terms and Conditions
Sep 30, 2026 · @MIMOU
1. Parties, definitions and legal basis
1.1 These Terms apply to every vehicle rental between Cirta Cars MB, Jaunimo g. 4, Klaipėda, Lithuania, email contact@cirtacars.com, phone +370 627 44753 ("Cirta Cars", "we", "us") and the person renting the vehicle ("Client").
1.2 The Rental Agreement consists of: these Terms, the booking confirmation, the vehicle handover-acceptance act (perdavimo–priėmimo aktas) and the Client's check-in photos. If they conflict, the signed handover act prevails, then the booking confirmation, then these Terms.
1.3 The Rental Agreement is governed by the law of the Republic of Lithuania, in particular the Civil Code provisions on lease, the Law on Road Traffic Safety, the Law on Compulsory Insurance against Civil Liability in respect of the Use of Motor Vehicles, and the EU General Data Protection Regulation (GDPR).
1.4 Definitions:
• Vehicle — the car named in the booking confirmation, with its keys, documents and equipment.
• Rental Period — from handover of the Vehicle until we accept its return in a signed return act.
• Plan — Daily, Weekly or Monthly rental, as chosen in the booking.
• Deposit — the security amount stated in the booking confirmation, paid before handover.
• Damage — any loss, breakage, scratch, dent, stain or missing item beyond normal wear and tear.
• Check-in Photos — the photos the Client uploads under clause 5.2.
• Usage type — Food delivery or Ride-hailing, as assigned to each Vehicle.
1.5 The Client confirms he rents the Vehicle to carry out his own professional activity (food/parcel delivery or passenger transport) and is responsible for his own tax and legal status for that activity.
2. Vehicle ownership, insurance and driver eligibility
2.1 The Vehicles are owned by Mohamed Elyes Ababsa, the owner of Cirta Cars MB, and are rented out by Cirta Cars MB with his consent. The Client's contracting party is Cirta Cars MB.
2.2 Each Vehicle has compulsory motor third-party liability insurance (TPL) with Lietuvos Draudimas, valid for any authorised driver. TPL covers damage the driver causes to third parties. It does not cover damage to the rented Vehicle, the Client's belongings, the goods he carries, or his own injuries.
2.3 If another party is at fault, that party's insurer covers the damage to the Vehicle. The Client must cooperate fully: accident declaration, photos, witness details and statements.
2.4 If the Client is fully or partly at fault, or the other party is unknown or uninsured, the Client pays for the damage to the Vehicle under clause 8.
2.5 If an insurer refuses to pay, or claims back its payout from us, because of the Client's conduct (alcohol, drugs, no valid licence, unauthorised driver, leaving the scene, intentional damage, prohibited use), the Client reimburses us the full amount.
2.6 Insurance provided by Bolt, Wolt or any other platform is the Client's own arrangement and does not reduce his liability to us.
2.7 To rent, the Client must:
• be at least 20 years old;
• hold a valid category B driving licence for at least 1 year;
• provide, valid for the whole Rental Period: Lithuanian citizens — driving licence and ID card or passport; all other nationalities — residence permit card, driving licence and international driving permit (all three mandatory);
• hold every registration, permit and tax status his work requires (platform account, individual activity certificate or equivalent, passenger transport permits).
2.8 The Client must inform us immediately if any document expires, is suspended or withdrawn. He may not drive from that moment.
2.9 Only the Client may drive the Vehicle. He may not lend it, sublet it, or let anyone else work with it or with his platform account in it. An additional driver is allowed only with our prior written consent after we check that driver's documents.
2.10 We may refuse any booking without giving reasons.
3. Booking, confirmation, rental periods and prices
3.1 A booking made on our website is a request only. It becomes binding when we confirm it in writing (email, SMS or WhatsApp). Until then the Vehicle stays available to other clients.
3.2 Plans:
• Daily — a fixed number of days; start and end date are set at booking.
• Weekly — rolling 7-day periods from the start date, renewed automatically until ended under clause 10.
• Monthly — rolling monthly periods from the start date, renewed automatically until ended under clause 10.
3.3 Prices depend on the Vehicle and the Plan, and are shown on the Vehicle's page on our website. The price that applies is the one stated in the booking confirmation.
3.4 The price includes: TPL insurance, unlimited mileage, scheduled servicing, repair of engine and mechanical faults not caused by the Client, and a replacement vehicle when available (clause 7).
3.5 The price does not include: fuel or LPG, washing, fines, tolls, parking, damage caused by the Client, delivery fees, or any fee in the Fee Schedule (clause 10.10).
3.6 We may change prices for future rental periods with at least 14 days' written notice. The Client may end the rental before the new price applies.
3.7 The minimum rental is 1 day. Cancellation is free up to 24 hours before the start date. After that, or if the Client does not show up, amounts already paid are not refunded.
3.8 Delivery of the Vehicle to the Client is not included in the price. The Client collects the Vehicle at Jaunimo g. 4, Klaipėda, or we deliver it within Klaipėda for €10.
4. Deposit and payments
4.1 The Deposit amount depends on the Vehicle and is stated in the booking confirmation. It is paid before handover. It is a security, not a limit on the Client's liability.
4.2 We may deduct from the Deposit any unpaid rent, fees, fines, fuel, cleaning or damage. The Client must top the Deposit back up to its original amount within 3 days, unless we agree a different deadline in writing.
4.3 We return the Deposit within 14 days after the Vehicle is returned and inspected, minus deductions, with a written breakdown. In special cases, such as a pending damage assessment or fine, we may hold the Deposit longer and tell the Client why. Fines and charges for the Rental Period that arrive later remain payable by the Client after the Deposit is returned.
4.4 Rent is paid in advance:
• Daily Plan — in full at handover;
• Weekly Plan — before the start of each week;
• Monthly Plan — before the start of each month.
4.5 Payment methods: cash against a signed receipt, or bank transfer to the bank account stated in the booking confirmation, with the booking reference as the payment note. We do not accept online card payments. A payment counts as made only when cash is received or funds are credited to our account.
4.6 Late payment is not accepted and is a material breach. From the day after the due date the Client pays a late fee of €10 per day. If payment is more than 1 day late, we may end the Rental Agreement immediately and recover the Vehicle under clause 10.4, at the Client's cost.
4.7 Cirta Cars MB is not registered for VAT; prices shown are final.
5. Handover, photo check-in and return
5.1 At handover we and the Client sign a handover act recording: mileage, fuel and LPG level, existing damage, and equipment (registration certificate, keys, spare wheel or repair kit, warning triangle, first-aid kit, fire extinguisher, reflective vest, phone holder, charger).
5.2 Mandatory photo check-in. Before driving the Vehicle for the first time, the Client must upload to his booking on our website clear, dated photos of:
• front, rear, left and right side, and each corner;
• every wheel and rim;
• windscreen, rear window and all side glass;
• front seats, rear seats, dashboard and ceiling;
• dashboard showing mileage and fuel level;
• the boot, open;
• close-ups of any existing damage.
5.3 No photos, no tolerance. If the Check-in Photos are missing, incomplete or unclear, any damage, dirt or missing item found at return is presumed to have happened during the Rental Period. The Client pays for it under clause 8 and the Fee Schedule unless he proves otherwise.
5.4 The Client returns the Vehicle on the agreed date and time at Jaunimo g. 4, Klaipėda, between 10:00 and 22:00. The return is complete only after our inspection and a signed return act. The Client should take the same set of photos at return.
5.5 Fuel. The Vehicle is returned with the same fuel level, and the same LPG level for LPG vehicles, as at handover. Otherwise the Client pays the missing fuel at pump price plus a €10 service fee.
5.6 Cleaning. The Vehicle is returned clean inside and outside. Otherwise the Client pays €15. Heavy soiling (smoke smell, food or drink spills, stains, vomit, animal hair) is charged at the actual professional cleaning cost, minimum €20.
5.7 Late return. Each started day of delay costs one day's rent at the Daily price. After 1 hour's grace, a new day starts. If the Vehicle is more than 24 hours late without our agreement, we may treat it as unlawfully kept, report it to the police and recover it under clause 10.4.
5.8 Lost keys, documents or equipment are charged at replacement cost, plus rent for days the Vehicle cannot be used as a result.
5.9 We are not responsible for items left in the Vehicle. We keep found items for 30 days.
6. Use of the Vehicle and driving conduct
6.1 The Vehicle may be used only for its Usage type (food/parcel delivery or passenger transport) and for the Client's personal travel, within Lithuania. Leaving Lithuania requires our prior written consent.
6.2 It is prohibited to:
• drive under the influence of alcohol, drugs or medication that impairs driving;
• smoke or vape in the Vehicle;
• carry animals, except in a closed carrier;
• race, drift, speed-test, give driving lessons, tow or push other vehicles, or drive off-road;
• overload the Vehicle or carry more passengers than it has seats;
• carry dangerous, illegal or leaking goods;
• use the Vehicle for any criminal or illegal purpose;
• lend, sublet or let an unauthorised person drive it (clause 2.9);
• fill it with the wrong fuel;
• modify it, add stickers (except those a platform legally requires) or remove, disconnect or cover any tracker or camera;
• leave it unlocked, or leave keys or documents inside.
6.3 Driving conduct. The Client drives carefully and obeys all traffic rules. If we find evidence of dangerous driving — GPS speed or route data, camera fines for serious speeding, police reports, platform or public complaints — the Client pays all resulting losses and a contractual penalty set according to the seriousness of the incident. We notify the amount in writing together with the evidence. A serious or repeated incident allows immediate termination under clause 10.3.
6.4 If any warning light comes on, or the Vehicle behaves abnormally, the Client stops safely and calls us at +370 661 43240 (24/7). Damage caused by continuing to drive is paid by the Client.
6.5 The Client parks only where parking is lawful and pays any towing, impound or parking charges.
6.6 Delivery vehicles: food and goods are carried in closed thermal bags or boxes; the boot is kept protected and clean. Ride-hailing vehicles: the Client is responsible for his passengers; damage or soiling they cause is charged to the Client, who may claim it back from the passenger or platform.
6.7 Winter tyres are fitted by us for the legal winter season. The Client may not change tyres himself.
7. Maintenance, breakdowns and replacement vehicle
7.1 We pay for: scheduled servicing (oil, filters, fluids), technical inspection, seasonal tyre change, normal tyre wear, and repair of engine, gearbox, electrical and other internal mechanical faults caused by normal use.
7.2 The Client pays for: any damage to the body, paint, glass, lights, mirrors, bumpers, wheels and rims; tyre punctures, cuts and kerb damage; any damage to the interior (seats, upholstery, dashboard, trim, boot); and any fault caused by misuse, wrong fuel, overloading, ignoring a warning light or an accident he caused.
7.3 When we ask, the Client brings the Vehicle for servicing to Jaunimo g. 4, Klaipėda, within 2 days. Refusing or delaying servicing is a breach.
7.4 The Client may not repair the Vehicle himself or at any garage without our written approval, except for emergency roadside help we have agreed to by phone.
7.5 Breakdown: the Client calls us at +370 661 43240 (24/7) and follows our instructions.
7.6 Replacement vehicle: if the Vehicle is off the road because of a fault we are responsible for, or an accident caused by another party, we provide a replacement vehicle if one is available. It may be a different model or fuel type; the price stays the same. The Client collects it at Jaunimo g. 4, Klaipėda, or we deliver it within Klaipėda for €10.
7.7 If no replacement is available, rent is not charged for full days the Vehicle is off the road because of a fault we are responsible for. We are not liable for the Client's lost earnings from any breakdown, repair or lack of a replacement vehicle.
7.8 If the Vehicle is off the road because of damage the Client caused, rent continues and no replacement vehicle is owed.
8. Accidents, damage and liability
8.1 After any accident, however minor, the Client must:
1. stop and make the scene safe;
2. call 112 if anyone is injured, the parties disagree, the other party refuses to sign, or alcohol or a crime is suspected;
3. complete the European accident declaration (Eismo įvykio deklaracija) with the other party;
4. take photos of both vehicles, plates, documents and the scene, and collect witness contacts;
5. inform us within 1 hour and send all documents within 24 hours.
The Client must not admit fault or sign anything other than the declaration without our consent.
8.2 Theft, attempted theft or vandalism is reported to the police immediately and then to us. The Client hands us the keys and documents.
8.3 The Client is liable for all Damage to the Vehicle during the Rental Period, except normal wear and tear and Damage paid in full by an at-fault third party's insurer. Liability covers:
• repair cost at a garage we choose, per invoice or written estimate;
• loss of rental income while the Vehicle is off the road, at the Daily price, up to 30 days;
• towing, damage assessment and an administration fee of €30.
8.4 Normal wear and tear means: gradual tyre wear, minor paint marks from normal washing, and ageing of parts from normal use. It does not include dents, scratches, cracks, chips, burns, tears or stains.
8.5 The Client is liable without limit, and reimburses any sum an insurer claims back from us, if Damage or an accident happens while he is under the influence of alcohol or drugs, without a valid licence, when an unauthorised person drives, when he leaves the scene, or through intentional or prohibited use.
8.6 We are not liable for the Client's injuries, belongings, goods he carries, or lost earnings, except where the law does not allow such liability to be excluded (intent or gross negligence on our side).
8.7 Damage invoices are payable within 14 days and may be deducted from the Deposit. An instalment plan is possible only by written agreement.
9. Fines, tolls and offences
9.1 The Client is responsible for every fine, penalty, toll, parking charge, towing and impound fee arising during the Rental Period, including those received after the Vehicle is returned.
9.2 When we receive a notice about an offence committed during the Rental Period, we name the Client as the driver to the issuing authority and give his name, address and licence details. The Client consents to this. Where the law allows, the fine is then issued directly in the Client's name.
9.3 Where a fine cannot be transferred, or the authority requires the owner to pay, the Client reimburses the full amount plus a €5 handling fee per notice, within 7 days.
9.4 Private parking and other private charges are handled the same way.
9.5 These obligations continue after the Rental Agreement ends.
10. Termination, recovery, data protection and final provisions
10.1 The Client may end a Weekly or Monthly Plan with 7 days' written notice by returning the Vehicle. Rent already paid for the current period is not refunded.
10.2 We may end a Weekly or Monthly Plan with 7 days' written notice.
10.3 We may end the Rental Agreement immediately if the Client:
• pays more than 1 day late;
• lets an unauthorised person drive, sublets or shares the Vehicle;
• drives under the influence of alcohol or drugs, or drives dangerously;
• uses the Vehicle for a prohibited or illegal purpose;
• refuses servicing or inspection;
• gave false information or documents, or his licence or residence permit expires or is withdrawn;
• breaches these Terms in any other serious way.
10.4 Recovery. After termination the Client returns the Vehicle to Jaunimo g. 4, Klaipėda, within 24 hours. If he does not, we may recover it from any lawfully accessible place using our spare key and its location data. Recovery costs (towing, staff, travel; minimum €50) are paid by the Client. A Vehicle not returned is reported to the police.
10.5 Personal data. Cirta Cars MB is the data controller. We process identity, licence and residence documents, contact details, booking and payment records, photos, fine notices and, where installed, location and driving data, to perform the Rental Agreement, meet legal obligations (accounting, fine transfer) and protect our legitimate interests (vehicle security, claims). We share data only with insurers, authorities, garages, our accountant and debt collectors, as needed. Documents are kept until 6 months after the rental ends; accounting records for 10 years; claim data until the limitation period ends. The Client may request access, correction, erasure or restriction at contact@cirtacars.com and may complain to the State Data Protection Inspectorate (VDAI).
10.6 GPS tracking. The Vehicles are equipped with a GPS tracker, used only for vehicle security, locating the Vehicle, and checking mileage, speed and compliance with these Terms. Location data is kept for 30 days unless needed for a claim. The Vehicles have no cameras.
10.7 Communication. Notices are sent to the email, phone or WhatsApp number the Client provided. The Client informs us of any change within 3 days.
10.8 Complaints and disputes. The Client first contacts us at contact@cirtacars.com; we reply within 14 days. A client who is a consumer may also apply to the State Consumer Rights Protection Authority (VVTAT). Unresolved disputes go to the courts of the Republic of Lithuania, in Klaipėda, unless the law gives a consumer the right to apply to another court.
10.9 Final provisions. The Rental Agreement is published in Lithuanian and English; if the two differ, the Lithuanian text prevails. If a clause is invalid, the rest remains in force. Neither party is liable for failure caused by force majeure. We may amend these Terms by publishing them on our website with 14 days' notice; changes apply to new rental periods. Accepting these Terms online or by signature has the same effect.
10.10 Fee Schedule
Item
Fee
Deposit
As stated in the booking confirmation
Delivery of vehicle or replacement, within Klaipėda
€10
Returned dirty
€15
Heavy soiling (smoke, spills, stains, vomit, animal hair)
Actual cost, min. €20
Missing fuel or LPG
Fuel needed at pump price + €10
Late return
Daily price per started day
Late payment
€10 per day
Fine handling
€5 per notice
Dangerous driving
Set by seriousness of the incident + resulting losses
Smoking or vaping in the vehicle
€20
Unauthorised driver or subletting
€100 + termination
Lost key
Actual replacement cost + downtime
Lost registration certificate or equipment
Actual cost + €30
Damage
Repair cost + downtime (max. 30 days) + €30
Vehicle recovery after termination
Actual cost, min. €50
Acceptance. By ticking the acceptance box when booking on our website, the Client confirms he has read, understood and accepts these Terms. The handover act is signed in person at pick-up.